Invoicing2 min read
Issue a credit note against an invoice
Credit notes are first-class in BukuCloud — they reverse the right portion of revenue and SST, and show up correctly on customer statements.
01Create a credit note
- 1Open the posted invoice.
- 2Click Credit note.
- 3Pick the lines to credit (full or partial).
- 4Add a reason in the notes field — appears on the PDF.
- 5Post. A negative entry is written; the customer balance updates.
02Apply the credit
Apply the credit to another open invoice from the customer's ledger, or refund cash and let BukuCloud post the bank entry.
03How reports treat it
Sales tax (SST) report — the SST that you previously remitted is reversed in the period the credit note was posted.
Aged Receivables — the customer balance drops by the credit note amount.
P&L — revenue line drops by the credit note net.